New Look
The Stone Consultancy worked with New Look to redevelop its customer relationship strategy and recommended options to improve the brand and marketing activity as a result. The aim was to ensure the maximum return on investment on marketing activity in store, online and by mail.
Consultancy servicies
Jaeger case history
The Stone Consultancy developed and launched the Jaeger Loyalty Card in 2009 and has been working with Jaeger on an on-going basis since launch...
Read full case historySelfridges case history
As a leading retail agency, The Stone Consultancy worked with Selfridges to review and redevelop their store card offering to customers...
Read full case historyAustin Reed case history
The Stone Consultancy worked with Austin Reed, a leading men's retailer specialising in smart wear, in launching a new store card with...
Read full case historyArcadia Group case history
The Stone Consultancy has worked for all the individual brands within Arcadia, as well and developing and renegotiating their CRM programm...
Read full case historyTestimonials
James Bidwell
former Marketing Director Selfridges
Belinda Earl
Chief Executive, Jaeger& Aquascutum
Sir Stuart Rose
former CEO of Marks & Spencer